The impact of student success initiatives often depends on clear communication between institutions and their students. However, many higher education leaders readily admit that they fail to effectively motivate students to act through email communications. Departments across campus often fail to coordinate, leading to inconsistent and duplicative messages filled with administrative jargon. Students are left with inboxes filled with impersonal mass emails, leading them to miss clear action steps.
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"Assessing Your Student Communication Strategy"
Evaluate the strength of your communications strategy